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Here’s how long your data is retained, and what happens when you delete a scribe.

Retention Period

Patient demographic data, audio recordings, transcripts, and generated clinical outputs are all retained for 6 years.

Notes

Notes remain accessible in your account for the retention period above, or until you delete them yourself, whichever comes first.

Deleting a Scribe

When you delete a scribe, it’s removed from your account view. It isn’t immediately erased from our backend — data retention regulations require us to retain it in encrypted storage for the remainder of the 6-year retention period, accessible only to authorized staff for legal and audit purposes.
For encryption standards, access controls, and other platform security details, see the Consent & Platform FAQ and HIPAA Compliance & BAA.