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For telehealth visits, use the Commure Scribe Chrome Extension to capture audio from both sides of the call.
1

Install the Chrome Extension

Download the Chrome Extension if you haven’t already.
2

Open it on the call tab

Open the extension on the same browser tab as your video call. This ensures both the provider’s and patient’s audio are captured.
Telehealth toggle

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Supported Platforms

  • Zoom and Google Meet in Chrome — supported via the Chrome Extension
  • FaceTime — not supported, since it takes full control of the microphone
Prefer not to use the extension? Record on a separate mobile device with the call audio set to speaker mode, and Commure Scribe will pick up the conversation that way instead.