# Commure Scribe

## Docs

- [Adding & Removing Providers (Group Accounts)](https://docs.scribe.commure.com/account-management/adding-removing-providers.md): How group admins can add, remove, and reassign provider licenses on a Commure Scribe group account.
- [Deactivating, Cancelling, or Deleting Your Account](https://docs.scribe.commure.com/account-management/deactivating-deleting-account.md): Cancel your subscription yourself, or contact support to fully delete your account.
- [Logging In & Password Reset](https://docs.scribe.commure.com/account-management/logging-in-password-reset.md): Reset your password or troubleshoot login issues with Commure Scribe.
- [Managing Your Email Address](https://docs.scribe.commure.com/account-management/managing-email-address.md): Understand what you can and can't change about the email address on your Commure Scribe account.
- [Canceling Your Subscription](https://docs.scribe.commure.com/billing-pricing/canceling-subscription.md): Cancel your Commure Scribe Pro subscription and understand what happens to your existing scribes.
- [iOS Pricing](https://docs.scribe.commure.com/billing-pricing/ios-app-pricing.md): Understand the price difference between subscribing in the iOS app versus the website, and how to get the standard rate.
- [Plans & Pricing Overview](https://docs.scribe.commure.com/billing-pricing/plans-pricing-overview.md): Compare monthly and annual Commure Scribe Pro pricing, and learn about group discounts.
- [Referral Program](https://docs.scribe.commure.com/billing-pricing/referral-program.md): Learn the eligibility requirements for referring other practices to Commure Scribe.
- [Updating Your Payment Method](https://docs.scribe.commure.com/billing-pricing/updating-payment-method.md): Update the credit card or billing details on your Commure Scribe subscription.
- [How Can We Help You?](https://docs.scribe.commure.com/contact-sales.md): Get in touch with experts on our sales and support teams.
- [Accessing Your History of Scribes](https://docs.scribe.commure.com/creating-a-note/accessing-scribe-history.md): Learn how to view and edit your previous notes in the My Scribes tab.
- [Starting a Recording](https://docs.scribe.commure.com/creating-a-note/starting-a-recording.md): Learn how to start a patient recording with Commure Scribe.
- [Adjusting My Note Preferences](https://docs.scribe.commure.com/customizing-notes/adjust-note-preferences.md): Control note length, pronouns, and other preferences.
- [How to Build a Template](https://docs.scribe.commure.com/customizing-notes/build-a-template.md): Create custom note templates to fit your specific workflow.
- [How to Set Up Custom Formatting](https://docs.scribe.commure.com/customizing-notes/custom-formatting.md): Standardize your notes' appearance with custom formatting rules.
- [Regenerate and Change Template](https://docs.scribe.commure.com/customizing-notes/regenerate-and-change-template.md): Reprocess your note or apply a new template if it doesn't match your preferences.
- [Smart Edit My Notes](https://docs.scribe.commure.com/customizing-notes/smart-edit-notes.md): Make quick AI-powered changes to your note without starting from scratch.
- [Using Learn Formatting](https://docs.scribe.commure.com/customizing-notes/using-learn-formatting.md): Tailor notes to your style using the Learn Formatting feature.
- [EHR Integration](https://docs.scribe.commure.com/ehr-integration/overview.md): See which EHRs Commure Scribe integrates with, what it costs, and how to get started.
- [Downloading the Android App](https://docs.scribe.commure.com/getting-started/downloading-android-app.md): Get the power of Commure Scribe on the go by downloading the Android app.
- [Downloading the Chrome Extension](https://docs.scribe.commure.com/getting-started/downloading-chrome-extension.md): Bring the power of Commure Scribe to your desktop browser.
- [Downloading the iOS App](https://docs.scribe.commure.com/getting-started/downloading-ios-app.md): Get the power of Commure Scribe on the go by downloading the iOS app.
- [Welcome to Commure Scribe](https://docs.scribe.commure.com/introduction.md): How to use Commure Scribe to optimize your workflows
- [Microphone Not Detected](https://docs.scribe.commure.com/microphone-issues/microphone-not-detected.md): Troubleshoot when Commure Scribe cannot detect your microphone.
- [Microphone Permissions Denied](https://docs.scribe.commure.com/microphone-issues/microphone-permissions-denied.md): Fix microphone permission issues across Chrome, Edge, Safari, and iOS browsers.
- [Correcting Patient Information in a Note](https://docs.scribe.commure.com/platform-features/correcting-patient-information.md): Fix incorrect patient details or other information in a note after it's already been generated.
- [Notes Show the Wrong Date](https://docs.scribe.commure.com/platform-features/notes-show-wrong-date.md): Why a generated note might show the wrong date, and how to make sure it's correct.
- [Patient History & Previous Encounters](https://docs.scribe.commure.com/platform-features/patient-history-previous-encounters.md): Link a new recording to a returning patient's previous visits instead of creating a duplicate record.
- [Recording Time Limit](https://docs.scribe.commure.com/platform-features/recording-time-limit.md): Commure Scribe sessions have a maximum recording length of 2 hours.
- [Supported Languages](https://docs.scribe.commure.com/platform-features/supported-languages.md): Commure Scribe transcribes conversations in 70+ languages and can generate notes in your preferred language.
- [Telehealth & Video Calls](https://docs.scribe.commure.com/platform-features/telehealth-video-calls.md): Use Commure Scribe to capture audio during telehealth visits over Zoom or Google Meet.
- [Consent & Platform FAQ](https://docs.scribe.commure.com/security-compliance/consent-platform-faq.md): Quick answers to the recording consent, data handling, and security questions patients and staff ask most.
- [Data Retention Policy](https://docs.scribe.commure.com/security-compliance/data-retention-policy.md): How long Commure Scribe retains audio recordings, notes, and other patient data.
- [HIPAA Compliance & BAA](https://docs.scribe.commure.com/security-compliance/hipaa-compliance-baa.md): Commure Scribe is HIPAA compliant and built on SOC 2 and HITRUST-certified infrastructure.
- [Common Issues & Troubleshooting](https://docs.scribe.commure.com/troubleshooting/common-issues.md): Fixes for the most common problems with recordings, notes, and uploads.
- [Downloading & Exporting Notes](https://docs.scribe.commure.com/troubleshooting/downloading-exporting-notes.md): Commure Scribe doesn't support file export, but you can still get your notes where they need to go.
- [Microphone Issues](https://docs.scribe.commure.com/troubleshooting/microphone-issues.md): Troubleshoot microphone detection and permissions problems.
- [Missing or Lost Scribes](https://docs.scribe.commure.com/troubleshooting/missing-lost-scribes.md): What to do when a recording doesn't show up in your scribes list.
- [Note Is Incomplete or Cut Off](https://docs.scribe.commure.com/troubleshooting/note-incomplete-cut-off.md): Why the end of a note sometimes gets cut off, and how to fix it.
- [Troubleshooting: Find Your Issue](https://docs.scribe.commure.com/troubleshooting/overview.md): Not sure where to start? Find the page that matches what you're seeing.
- [Paused Recordings & Disappearing Notes](https://docs.scribe.commure.com/troubleshooting/paused-recordings.md): Understand how paused recordings are stored, and why they don't always show up where you expect.
- [Note Stuck on Pending Upload](https://docs.scribe.commure.com/troubleshooting/pending-upload.md): Troubleshoot a scribe that's stuck showing Pending Upload instead of processing.
- [Common Issues & Quick Fixes](https://docs.scribe.commure.com/troubleshooting/quick-fixes.md): Fast answers for smaller issues — wrong dates, cut-off notes, and getting notes out of Commure Scribe.
- [Scribe Failed to Generate](https://docs.scribe.commure.com/troubleshooting/scribe-failed-to-generate.md): Troubleshoot a note that shows an error or never finished processing.