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Commure Scribe accounts are tied to the email address used at signup. Here’s what can and can’t be changed.

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What You Can Change

Your billing email — the address that receives invoices and payment receipts — can be updated at any time without affecting your Commure Scribe account, scribes, or templates.
Updating your billing email is the simplest option if you just need correspondence sent to a different address.

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What You Can’t Change

The login email on an existing Commure Scribe account cannot be changed once the account has been created. If you need to use a different email to log in, you’ll need to:
1

Cancel your current subscription

Cancel your existing subscription from your account settings.
2

Create a new account

Sign up for a new Commure Scribe account using the new email address.
3

Set up a new subscription

Subscribe again under the new account.
Custom templates do not carry over to a new account and will need to be recreated.
For most users, updating the billing email is the easier path — only create a new account if you specifically need a new login email.