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If you manage a group account, here’s how to add new providers, remove departing ones, and handle email changes.

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Adding a Provider

To add a new provider to your group license, send the following to your account contact or Scribe Support:
  • Full name as it appears in their EHR
  • Medical specialty
  • Email address
A new account will be created and assigned to your group license.

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Removing a Provider

License count reductions can’t be processed during an active billing period.
If a provider leaves your practice before the period ends, you have two options in the meantime:
  • Deactivate their account and leave the license empty until your next billing period, or
  • Reassign the license to a new provider right away.

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Changing a Provider’s Email Address

Email addresses can’t be updated on an existing account. To change a provider’s login email:
1

Send the details

Provide the provider’s full name, current email, and new email address.
2

New account is created

A new account is created with the correct email address.
3

Old account is deactivated

The old account is deactivated once the new one is active.