> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scribe.commure.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logging In & Password Reset

> Reset your password or troubleshoot login issues with Commure Scribe.

If you're having trouble logging in or need to reset your password, follow the steps below.

## Resetting Your Password

<Steps>
  <Step title="Go to the reset page">
    Visit [scribe.commure.com/app/forgot-password](https://scribe.commure.com/app/forgot-password).
  </Step>

  <Step title="Submit your email">
    Enter the email address associated with your Commure Scribe account and submit the form.
  </Step>

  <Step title="Open the reset link">
    Check your inbox for a password reset email and click the link inside it.
  </Step>

  <Step title="Set a new password">
    Choose a new password. You'll see a brief green confirmation notification once it's been changed — it's subtle, so watch for it.
  </Step>
</Steps>

<Tip>
  After resetting your password, you'll be redirected to the recording screen. Log in with your new password going forward.
</Tip>

## Troubleshooting Login Issues

If you're seeing an unexpected login screen, a session timeout, or just can't get in, try the following:

* **Reset your password** using the steps above.
* **Clear your browser cache** and try logging in again.
* **Check your signup method** — if you originally signed up through the iOS App Store, make sure you're logging in at [scribe.commure.com](https://scribe.commure.com) using the same email address.

<Note>
  If none of these steps resolve the issue, contact our support team with the email address on your account so we can investigate further.
</Note>