> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scribe.commure.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding & Removing Providers (Group Accounts)

> How group admins can add, remove, and reassign provider licenses on a Commure Scribe group account.

If you manage a group account, here's how to add new providers, remove departing ones, and handle email changes.

## Adding a Provider

To add a new provider to your group license, send the following to your account contact or Scribe Support:

* Full name as it appears in their EHR
* Medical specialty
* Email address

A new account will be created and assigned to your group license.

## Removing a Provider

<Note>
  License count reductions can't be processed during an active billing period.
</Note>

If a provider leaves your practice before the period ends, you have two options in the meantime:

* **Deactivate** their account and leave the license empty until your next billing period, or
* **Reassign** the license to a new provider right away.

## Changing a Provider's Email Address

Email addresses can't be updated on an existing account. To change a provider's login email:

<Steps>
  <Step title="Send the details">
    Provide the provider's full name, current email, and new email address.
  </Step>

  <Step title="New account is created">
    A new account is created with the correct email address.
  </Step>

  <Step title="Old account is deactivated">
    The old account is deactivated once the new one is active.
  </Step>
</Steps>